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CodeGen - Hall 5.1 Stand 128

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January 2020
 
CodeGen brings Artificial Intelligence to ITB Berlin
 
Leading global travel technology provider, CodeGen, will be showcasing its popular suite of artificial intelligence powered tools at ITB Berlin (4 – 8 March).
 
As specialists in digital transformation, CodeGen’s range of next generation end-to-end software solutions and reservation systems help travel companies to boost revenue and develop a competitive edge in the B2B and B2C market. CodeGen’s team of experts will be at ITB Berlin (hall 5.1, stand 128) to demonstrate the following tools:
 
  • TravelBox – the automated packaging solution leverages artificial intelligence to maximise yield and bookability while automating workflows to improve operational efficiency
  • Review Spotter – a dynamic review platform for collecting reviews and analysing the customer feedback provided for vital business intelligence
  • Personalisation Engine – ensures online users are presented with relevant content based on their unique interests
  • LIA – a chatbot that responds with a human touch and offers online users answers to frequently asked questions allowing customers service agents to focus on other tasks while introducing upsell/cross sell opportunities
 
Mark Melzack, senior sales manager, CodeGen, comments:
 
“CodeGen’s continued focus and investment in R&D makes us a leader in travel technology innovation. In developing our artificial intelligence led tools, we are able to deliver an enhanced customer experience by handling both language and interaction more efficiently. Our solutions make for the best business partner, increasing conversation rates, boosting revenues and repeat business, driving loyalty and satisfaction. No matter what size your business is, our solutions are scalable and easily integrated into existing operations.”
 
CodeGen is exhibiting at ITB Berlin, 4 - 8 March 2020 at Berlin ExpoCenter City, hall 5.1, stand 128. To book an appointment with the team at the show, visit codegen.co.uk/contact.
 
For more information on CodeGen, please contact sales@CodeGen.co.uk or visit www.CodeGen.co.uk.
 

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Exhibitor

CodeGen Ltd

CodeGen Ltd

Exhibitor

Exhibitor profile

CodeGen is a proven, agile and leading travel technology provider of next generation end-to-end software solutions and reservation systems for the global tourism industry, with an international client list that includes many of the world’s largest travel organisations, including tour operators, airlines, bed banks, cruise companies, DMCs and OTAs.

CodeGen’s USP is our ongoing independent commitment to R&D and our high calibre of creative thinkers, all with high attainments in academic excellence, continue to build innovative features to drive our global client community forward with new technological advantages. CodeGen’s ethos is focused on presenting a product that leads the market whilst providing an agile and stable platform for client business operations.

1. TravelBox:
TravelBox is our flagship product. This intelligent reservation, retailing and fulfilment platform is capable of supporting the most complex business structures and demanding workflows. TravelBox provides fast and effective active distribution via web, mobile, external channels (e.g. OTAs) as well as more traditional call centres.
Product procurement is supported via a suite of dedicated inventory modules supplemented by external supplier API integrations. This enables your business to seamlessly present direct agreements alongside wholesale services through combined search.

TravelBox offers multiple shopping experience techniques, the traditional styles of shopping cart, pre-built packaging and dynamic packaging are all available. TravelBox 360° - is our latest offering and is effectively a hybrid of pre-built & dynamic packaging. 360° adopts artificial intelligence and action enabling techniques to deliver fluid result weighting which we believe is the future of packaging, bundling and merchandising services. TravelBox provides complete booking lifecycle management and fulfilment automation from initial enquiry right the way through to travel accounts ledger entry generation.

2. Surf:
TravelBox Surf is a web enabling tool kit with a customisable widget framework and enhanced cache technology. Surf also enables product aggregation at point of sale, personalised displays, natural language search and sophisticated configuration tools. Surf also includes a "Manage My Booking" portal to enable customer self-service for upselling, amendments, payments etc.

3. FLAIR:
FLAIR is an Artificial Intelligence product framework that brings together all the innovative initiatives coming out of CodeGen's R&D department. Products include Review Spotter, Adaptive Personalisation Engine, Revenue Manager and Intelligent Agents. FLAIR is underpinned by a semantic knowledge base that uses sophisticated information extraction to mine online data.

Leading travel technology provider, CodeGen, will be offering on-stand demonstrations of two of its new cutting-edge platforms at this year’s TTE show. The team’s experts will offer insight into its industry-leading software innovations, TravelBox Surf and FLAIR, and how they can raise their commercial potential. FLAIR is a brand new Artificial Intelligence (AI) product framework. Underpinned by a semantic knowledge base that uses sophisticated information extraction to mine online data, FLAIR helps travel operators leverage every byte of data to uncover insights – from customer feedback and client profiles to competitor price comparisons – that can be used to personalise product offerings and increase conversion rates. By utilising the FLAIR framework for personalisation, travel intelligence and revenue management travel operators can ensure they offer right product to the right person at the right price.

Both TravelBox Surf and FLAIR embody CodeGen’s ongoing commitment to research and development and have been designed to integrate seamlessly with its signature, state-of-the-art reservation platform, TravelBox.

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