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Weiterempfehlen von LoyaltyInSky

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The loyalty programme is based on reward points customers collect while making their purchase. Having collected a certain number of points, the customers become entitled to receive rewards in various ways and via various channels such as B2C and B2B portals. LoyaltyInSky is an extended functionality of the Microsoft Dynamics 365 system.
Loyalty programmes represent a solution our customers are becoming increasingly interested in, be it in tourism (e.g. Aminess), in
wholesale, retail and distribution (e.g. Vaillant) or in pharmacy (e.g. PHOENIX Farmacija).
Our LoyaltyInSky solution, as part of the Adiva programme of the company PHOENIX Farmacija, is the most widespread and most
popular solution in the pharmacy branch in Croatia and the region with more than 140,000 members. LoyaltyInSky is a business solution that includes innovative technological and marketing elements used in a system of structured rewards given to patients in exchange for desired behaviour, all as a means to increase loyalty and gather data about the patients. The solution makes it possible to manage different activities, which can further increase loyalty. It monitors the cost-effectiveness of such activities,
as well as factors that contribute to the success of loyalty programmes.

Highlighted features:
• All information about the customer in one profile
• Customer value management
• The possibility of a unique loyalty programme for different categories
• Membership Levels: Premium and Basic
• Marketing campaigns (We Miss You, Birthday, Purchase…)
• Encouraging certain sales channels with: discounts, features, promotions
• B2C (tracking your collected points and discounts in real time) and B2B portals (sending special offers and notifications)
• Partnerships, e.g. in tourism: discounts on restaurants, wellness services and other outpatient services, a welcome drink ...
• Exclusive offers only for members, surprise gifts, early check-in, late check-out
• Early booking and longer, uninterrupted stays ensure reward points

LoyaltyInSky organisational benefits:
• Improved communication with existing and new customers
• Increased customer satisfaction with the value received, as well as a recommendation to potential customers
• Increased sales in the loyalty programme
• Reduced customer churn
• Creating a personal connection with a company/brand
• Identifying users and performing segmentation for the purpose of marketing programmes and offers
• Detailed location of active and potential users
• The possibility of direct marketing by the company to the customers

Some of the functionalities we are able to provide:
• Simplifying data entry
• Online application form
• Mobile Access + Instant Digital Card
• Join anytime and anywhere - online or at the shop/reception/pharmacy
• A simple change of access form
• Data management
• Different card models in the case of a physical card
• Collecting points based on a predefined algorithm
• The rating depends on the channel through which the sales are conducted
• An option of deleting points due to user inactivity (except for, for example, VIP users)
• An option of developing scoring schemes - additional scoring models


ITB Berlin 2020


Afghanistan, Armenien, Aserbaidschan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China, Hong Kong, Indien, Indonesien, Irak, Iran, Israel, Japan, Jemen, Jordanien, Kambodscha, Kasachstan, Katar, Kirgisistan, Korea, Demokratische Volksrepublik, Korea, Republik, Kuwait, Laos, Libanon, Macau, Malaysia, Malediven, Mongolei, Myanmar (Burma), Nepal, Oman, Osttimor (Timor-Leste), Pakistan, Palästina, Philippinen, Saudi-Arabien, Singapur, Sri Lanka, Syrien, Tadschikistan, Taiwan, Thailand, Turkmenistan, Usbekistan, Vereinigte Arabische Emirate, Vietnam

Ålandinseln, Albanien, Andorra, Belarus, Belgien, Bosnien & Herzegowina, Bulgarien, Dänemark, Deutschland, Estland, Faröer-Inseln, Finnland, Frankreich, Georgien, Gibraltar, Griechenland, Guernsey, Insel Man, Irland, Island, Italien, Jersey, Kosovo, Kroatien, Lettland, Liechtenstein, Litauen, Luxemburg, Malta, Moldawien (Republik Moldau), Monaco, Montenegro, Niederlande, Nordmazedonien, Republik, Norwegen, Österreich, Polen, Portugal, Rumänien, Russische Föderation, San Marino, Schweden, Schweiz, Serbien, Slowakei, Slowenien, Spanien, Svalbard & Jan Mayen, Tschechische Republik, Türkei, Ukraine, Ungarn, Vatikanstadt, Vereinigtes Königreich, Zypern

Amerikanische Jungferninseln, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire, Britische Jungferninseln, Costa Rica, Curacao, Dominica, Dominikanische Republik, El Salvador, Französische Antillen, Grenada, Grönland, Guadeloupe, Guatemala, Haiti, Honduras, Jamaika, Kaimaninseln, Kanada, Kuba, Martinique, Mexiko, Montserrat, Nicaragua, Panama, Puerto Rico, Saba, Saint Martin, Saint-Barthelemy, Saint-Martin, Saint-Pierre & Miquelon, St. Eustatius, St. Kitts & Nevis, St. Lucia, St. Vincent & die Grenadinen, Trinidad & Tobago, Turks- & Caicosinseln, US – kleinere Überseeinseln, Vereinigte Staaten von Amerika

Argentinien, Bolivien, Brasilien, Chile, Ecuador, Falklandinseln, Französisch-Guayana, Französische Süd- & Antarktisgebiete, Guyana, Kolumbien, Paraguay, Peru, Südgeorgien und die südlichen Sandwichinseln, Surinam, Uruguay, Venezuela


InSky Solutions d.o.o.

InSky Solutions d.o.o.



We are living CRM philosophy

We are living the CRM philosophy, so we are not only selling and deploying our solutions, we are using it together with our customers, and in doing so, we are improving our solutions every day. Customer testimonials show how really big our role is in their business success and satisfaction of their customers. Personalized solutions for each customer, power to understand and to create solution according to specific requirements provide unlimited opportunity and keeps our happy customer focused on their clients, not on the business processes alone.
Our satisfied customers, our highly motivated, enthusiastic, talented team with strong desire to win, and our creative business solutions based on CRM that is horizontally and vertically catalogued are the key elements of our success and achievements. InSky solutions have broad market potential, and we are already helping different customers with their different needs. Instead of expensive and complicated software, InSky is creating very simple but complex business solutions based on trusted and accepted Microsoft products you already know and love.

To play the biggest role in the business success of our customers and in satisfaction of their customers.

Digital transformation of companies into client-centric leaders.

Instead of just implementing organizational CRM, our solutions are targeting a business unit level. This approach creates solutions that are simple, easy to use and provide results that will be quickly evident. Idea is that everybody can find, try and buy our solution. This kind of CRM can later be an example of implementing a global CRM in the whole organization and will help to avoid obstacles that were already solved.

Personalization of each customer, power to understand and create solutions according to specific requirements provide unlimited opportunities, keeping our happy customer focused on their clients, not on the business processes any more. InSky business solutions based on Microsoft Dynamics 365 are the key elements of the successful business philosophy in modern organizations.

Microsoft Dynamics 365
Use digital intelligence to reimagine what is possible for your business. Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Start with what you need, add applications as your business grows. Rethink what is possible for your business when you:
  • Better engage customers
  • Empower employees
  • Optimize operations
  • Reinvent products and business models

InSky Solutions company achieved global success, winning the prize for Best Cloud Service for Horizontal Markets at the EuroCloud Europe ceremony held in Brussels at the end of October 2017. EuroCloud Awards is a competition that identifies the most innovative and influential service providers for 2017. The InSky Solutions company also won in this competition and proved its superiority with its solutions.

Only a few days before the EuroCloud Awards competition, the Best Stay conference was held in Split, during which our effort, ideas, innovation, work and, ultimately, our product were recognized by a reputable jury and we received the award for the Most Innovative ICT Hotel Solution.

In March 2019 InSky got Highly Commended award selected from IT Europa, European IT&Software Excellence Awards in 2019. The European IT & Software Excellence Awards have been designed to recognize and reward excellence in European software development and IT and Telecoms solutions provision.


ITB Berlin 2020

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